Terms and Conditions
About UsFabric Inspirations are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using 'Contact Us' link on our pages.
Our Contact details:
Craft Source Ltd
George Street
Newark
NG24 1LU
United Kingdom
Phone: please email
Email: shop@fabricinspirations.co.uk
VAT 979342667
Company no. 8374563
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept online credit/debit card payments and cheques. All prices are in Great British Pounds. If you are ordering from a country other than the UK please contact us first to get P&P quote.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule
We will normally process your order within 48 hours (business days) of receiving your payment.
Delayed Mail
The Royal Mail aims to deliver within 2 to 3 working days, but please allow 10 working days for delivery for UK and 28 days for International Mail before contacting us. This is the timescale quoted by Royal Mail before they will allow a claim for non-delivery.
For most urgent orders, Courier delivery is recommended
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All our prices are shown inclusive of VAT.
Any duties or taxes payable on purchase of our products are the sole responsibilty of the purchaser. If the purchaser refuses to pay the duties/tax it is then the responsibility of the purchaser to pay all shipping costs for the return of the item(s).
Credit Card Security
We do not store your credit/debit card details on our system or files. In fact we never see your credit/debit card details at all as all payments are processed securely by HSBC and PayPal.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on please email (please email) or write to us at Craft Source Ltd, George St, Newark, NG24 1LU, United Kingdom. Please note that we are Internet based business and not always able to answer the phone, therefore our preffered method of communication with our customers is electronic mail.
Privacy Policy
Fabric Inspirations do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Fabric cut to order can be returned at the manager's discretion only and the goods have to be returned within 7 working days. All goods have to be returned unused, uncut and in re-saleable condition. Contact us by email and quote the order number supplied to you. Late returns and returns without prior notification will not be accepted. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Delivery and packaging costs are non refundable
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Please note: non-stock goods ordered at your request from producers are non-returnable.
We reserve the right to refuse a refund of large quantity of material bought e.g. for curtains. If you buy several metres of fabric without prior consultation or without buying a sample first we may refuse a refund or charge 20% re-stocking fee.
While every effort is made to represent colour accurately, every monitor is different and we cannot guarantee the colours you see match the colours of actual fabric.